Are you someone who thrives in a fast-paced environment and has a natural talent for making people feel welcomed and cared for? TMC Urgent Care in Kingsville, FL, is seeking a friendly, organized, and dependable Receptionist to join our patient-centered team. This part-time/occasional position is an excellent opportunity for individuals who are passionate about healthcare and committed to delivering exceptional front-desk service.
TMC is a fast-paced, patient-centered urgent care facility committed to providing high-quality care with compassion and efficiency. We're currently seeking a reliable and personable receptionist to be the first point of contact for our patients.
Job Summary:
The Urgent Care Receptionist is responsible for welcoming patients, managing front-desk operations, and ensuring a smooth flow of information between patients and clinical staff. Ideal candidates will be organized, friendly, and able to handle a busy environment with professionalism.
Responsibilities:
Greet patients and visitors in a courteous and professional manner
Register patients
Schedule and manage appointments using Accuro
Answer multi-line phone system and respond to inquiries
At TMC, we believe that every patient interaction begins at the front desk, and we’re looking for a receptionist who can set a professional, warm, and reassuring tone from the moment someone walks in or calls. As the first point of contact, you will play a key role in shaping the patient experience and ensuring the smooth flow of operations within our urgent care facility. The successful candidate will be expected to greet patients and visitors promptly and courteously, ensuring everyone feels acknowledged and respected upon arrival. You will be responsible for registering new patients accurately, updating information for returning patients, and ensuring all necessary documentation is completed efficiently and securely. In addition to in-person interactions, you will manage incoming phone calls through a multi-line phone system—answering inquiries, scheduling appointments, and directing calls to appropriate departments with professionalism and clarity. Prior experience with Accuro EMR or similar healthcare scheduling systems is highly desirable, as part of your day-to-day duties will include booking, modifying, and confirming patient appointments through this platform. You will also support the clinical team with administrative tasks such as scanning documents, filing forms, preparing patient charts, and relaying accurate messages between patients and care providers.
As a receptionist in an urgent care setting, you'll need to demonstrate composure and efficiency during high-traffic times. The ability to multitask, stay calm under pressure, and respond to urgent situations with professionalism is a must. Maintaining patient confidentiality and adhering to privacy protocols at all times is non-negotiable, and your attention to detail will help ensure that data is accurately recorded and securely handled. A successful candidate will also be proactive about keeping the front desk and waiting area organized, clean, and welcoming. Whether it’s straightening up reading materials, sanitizing surfaces, or ensuring registration forms are stocked, your commitment to a clean and orderly environment contributes directly to patient satisfaction and clinic safety. Ideal applicants will have excellent interpersonal skills, a warm and approachable demeanor, and a willingness to learn and adapt to our evolving operational needs. Strong computer literacy, punctuality, and reliability are also essential, especially given the part-time nature of the role, where your availability may be needed on short notice to help cover shifts, evenings, or weekends as needed. Previous experience working in a medical, dental, or veterinary front office is an asset but not mandatory if you have the right attitude, professionalism, and willingness to learn. At TMC, we offer a supportive team environment where your contributions are valued, and we take pride in delivering care that is not only fast and efficient but also compassionate and patient-focused. This role is more than just a receptionist position—it’s a chance to be part of a healthcare team that puts people first and creates a meaningful difference in the lives of our community members. If you are looking for a role where your customer service skills, administrative capabilities, and attention to detail can truly shine, and where you will be surrounded by professionals who are passionate about health and wellness, then we encourage you to apply. Join TMC Urgent Care and be a part of something that matters—apply today to begin your journey with a clinic that values integrity, teamwork, and service excellence.