Dear Applicant,
Biltmore Village Inn Bed and Breakfast is pleased to be hiring an Assistant Innkeeper for the 2025 season! Please note we are NOT affiliated with the Biltmore Estate. We’re a family owned 8 bedroom bed and breakfast located in Biltmore Village (on top of a large hill with beautiful mountain views). This position is perfect for a candidate that loves to make others happy and thrives in an environment where you will be multitasking from start to finish. We need someone to assist with breakfast service (serving and sometimes cooking), guest check-in, concierge, hosting an afternoon social, and housekeeping support. We have a full-time housekeeper, but sometimes we need an extra hand in this department. On occasion, we will also need assistance with special events. This position is Friday - Sunday and 20-30 hours per week. Approximately 8-4 or 8-6 depending on check-ins. While this is a part-time position, there will be weeks where we need additional help or ask that you cover shifts. This is a year-round position with the possibility to become full-time as the season progresses.
We would like to bring someone on that has experience as an innkeeper or worked in a boutique hotel setting.
Below is a detailed job description that describes the duties and responsibilities as the Assistant Innkeeper.
Duties & Responsibilities:
● Ensure guests have a pleasurable experience from check in to check out
● Serve breakfast & host afternoon social (sometimes prep and cook breakfast)
● Provide a personal check-in and assist with luggage as needed
● Be the friendly face for guests (concierge)
● Answer phones and make new reservations as needed
● Support role with housekeeping duties to include cleaning guest rooms and common areas from top to bottom (we have a head housekeeper but need additional assistance with this on occasion)
● Laundry + folding + ironing
● Ensuring that guest rooms are in working order before check-in
● Restock fire pit, keeping outdoor furniture clean, watering plants as needed or other various innsitter tasks when housekeeping duties are complete
● Helping with events to include set up, breakdown, and serving
Bed & Breakfast Assistant Benefits Package:
● Benefits include:
○ Pay of $23.15 / hour (living wage certified)
○ Gratuity (varies and not guaranteed)
○ 5 sick days per year (these do not roll over and can not be cashed out)
○ Shift meal
If interested, please apply by attaching a resume and providing a cover letter describing why you feel you'd be a good fit to join our small team! Thank you so much for your time!