Senior E-Commerce Forecasting Analyst

As a Senior E-Commerce Forecasting Analst you play a pivotal role in shaping the future of our direct-to-consumer operations. Your mission is to define, plan, and continuously improve our B2C fulfillment forecast across more than 33 countries, ensuring that every customer receives their order on time, whether it’s placed via our website, consumer app, or through marketplaces. You will be the key link between our digital teams and operational execution, enabling seamless delivery experiences through accurate forecasting and data-driven insights.In this role, you’ll work closely with Digital Teams, Supply Planning, Logistics, Analytics and Customer Relations to anticipate consumer demand, being the vital factor during key promotional periods like new launches, Easter or Christmas. By building a robust and automated forecasting process, you free up space to focus on deep data analysis, uncovering patterns in consumer behavior that can further sharpen our forecasts and improve service levels. You will also take ownership of reporting and performance tracking, analyzing KPIs such as OTIF (on-time in-full) and forecast accuracy, and leading corrective action planning when needed.You are the primary point of contact for all forecasting-related matters within the eCom landscape. Your analytical mindset and strong understanding of digital commerce dynamics—ranging from online marketing strategies to logistical constraints—allow you to bridge the gap between demand generation and fulfillment execution. With a strong focus on continuous improvement, you will help optimize warehouse operations, minimize idle time, and contribute to a seamless end-to-end customer journey.Your influence extends beyond operational excellence. You will actively participate in product launches, promotional event planning, and innovation processes, providing valuable input on what is needed from a B2C fulfillment perspective to make every initiative a success. At the same time, you’ll manage key stakeholder relationships across the organization, ensuring alignment between digital and logistics teams while driving strategic changes that enhance forecast reliability and customer satisfaction.This is a role where curiosity meets impact. By transforming data into action and aligning cross-functional teams around a shared forecast vision, you will help shape a customer experience that’s fast, reliable, and built for the digital age.