18.84-21.20 per hour | Williamsville, NY, USA | Hourly | Corporate | Full Time Stark Tech is looking for a Customer Service/Collections Specialist to join the team! The Collections Specialist is responsible for leading credit and collection activities with support from the business units' operating teams, as necessary . This individual will be expected to meet DSO targets established for each business unit along with the creation of monthly metrics/dashboard for management reporting. If you have strong communication and customer service skills, we want to talk to you! What we would love to see:
High School Diploma or GED required.
Proven customer service and/or collections experience.
Experience with monthly reporting (DSO).
Working with ERP system or similar.
Proficient computer skills, including MS Office and Excel.
Strong communication and customer service skills required.
Ability to multi-task, work under pressure and meet deadlines required.
Must be able to deal with a large volume of work in a fast-paced, time-sensitive environment.
What we offer?
At Stark Tech, we offer competitive pay, a positive work environment, and opportunities for growth within the company. If you are a motivated individual who is accountable, has grit, and provides exceptional customer service, we would love to hear from you.
Paid Time Off & Holidays
401(k) with employer match
Medical/Dental/Vision insurance
Health Savings Account and Flexible Spending Account options
Life and Disability insurance
Wellness Program and Employee Assistance Program
Competitive Salary (see below for more details on range)
The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training.