Loan Operations Documentation & Processing Analyst

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.The anticipated salary range for this role is between $57,950.00 and $80,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.Role DescriptionPerform operational processing and support to commercial lending, focused on monitoring and servicing commercial and business loan transactions. Review, prepare and finalize loan documents ahead of the disbursement of funds; verify that documentation and work processes are complete and conform to policy. Collect and reconcile invoices. Perform quality control reviews post-closing and facilitate loan funding.Role Objectives: DeliveryProvide operational support and assistance with onboarding and servicing commercial loan accounts. Perform a series of administrative services, including processing loan payments and payoffs, verifying loan documentation and records, processing non-performing loans and charge-offs, and scanning/storing loan information and related documents. Process loan extensions, renewals and other changes onto core system(s). Perform onboarding tasks and assist with loan booking onto core system(s) and related audits. Investigate payment issues, research and resolve any reconciliation items and escalate suspicious transactions and issues appropriately. Prepare and review reporting, as needed - includes internal workflow reporting as well as any required reporting for credit bureau / credit disputes.Role Objectives: InterpersonalLiaise with and assist processing teams within lending operations to schedule loan closings. Assist with contacting insurance companies and third parties as required to obtain documentation and information. Assist with fielding loan servicing calls and emails and making courtesy calls to loan customers, as required. Demonstrate excellent listening skills and openness to feedback in order to enhance personal and team productivity and performance. Demonstrated positive and professional attitude and reliability.Role Objectives: ExpertiseDemonstrate basic understanding of the loan origination cycle and lending process. Demonstrate ability to understand and interpret credit reports and evaluate loan applications. Working knowledge of applicable compliance regulations and regulatory standards for financial institutions/credit unions. Demonstrate basic working knowledge of commercial loan systems.Qualifications and SkillsRecommended years of experience: 0Additional RequirementsSMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at [email protected].