Loan Servicing Representative:
ESSENTIAL FUNCTIONSResponds to all servicing requests on booked loans including the posting of payments and answering loan questions related to the core system.
Reconciles various life and disability insurances and processes payments to vendor.
Pays insurance premiums and property taxes
Inputs all loan changes and/or makes corrections on the core system.
Including loan maintenance for payment reversals, AFT, ACH
Reviews for accuracy and prepares for mailing various loan-related notices and statements. (e.g. billing notices and past due notices.)
Handles all revolving credit processes including set-up, balancing, posting and file maintenance.
Reviews all loans to ensure compliance with customer identification program (CIP).
Prepares various internal forms related to the abatement and modification of loans.
Performs monthly escrow analysis
Prepares & records mortgage and lien discharges
Compiles information and prepares various loan reports as directed.MINIMUM QUALIFICATIONSJob Specific Knowledge, Skills & Abilities:
Demonstrated organizational skills
Attention to detail skills
Ability to prioritize and multi-task in a fast paced environment
Excellent customer service skills
Proficiency in Microsoft Word and Excel Education and/or Experience:
A high school diploma or equivalent required
Associates degree in a related field of study preferred.
Minimum two (2) years clerical/administrative experienceApplicants can apply online at https://www.tiogabank.com/resources/about/careers/Affirmative Action Employer, Veterans and Disability