Here at Established Air we strive to improve the overall quality of peoples homes.
We aim to provide our customers a way to have the healthiest home that people can possibly have. We have industry leading members as management on our team and we look forward to training and developing our future reps!
We are currently hiring for both in person and over the phone customer service roles to help fill the need for our current workload.
You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills