Description
Administrative Support: Manage the day-to-day administrative tasks of the medical office, including scheduling appointments, updating patient records, and organizing files
Patient Interaction: Serve as the first point of contact for patients, answering phone calls, responding to inquiries, and providing excellent customer service
Scheduling and Coordination: Schedule patient appointments, coordinate physician schedules, and confirm appointments, ensuring efficient use of time and resources.
Records Management: Maintain accurate and confidential medical records, both physical and electronic, in accordance with HIPAA regulations.
Insurance Support: Verify patient insurance eligibility, prepare billing summaries, and assist with insurance claims and billing inquiries as needed.
Communication Hub: Serve as a liaison between healthcare providers, patients, and insurance companies to coordinate care and resolve issues.
Data Entry: Update patient demographics, medical histories, and other pertinent information into the electronic medical records (EMR) system.
Office Organization: Ensure that office supplies are adequately stocked and assist with ordering new supplies when needed.
Confidentiality and Compliance: Ensure strict adherence to patient confidentiality policies and legal compliance with medical regulations.
Requirements
High school diploma or equivalent (required); additional certification as a Certified Medical Administrative Assistant (CMAA) or equivalent (preferred).
Proficiency in medical terminology and familiarity with medical coding and billing practices.
Strong proficiency with office software, including Microsoft Office and electronic medical records (EMR) systems.
Exceptional communication and interpersonal skills, with the ability to interact professionally with patients and staff.
Strong organizational skills and detail-oriented work habits, particularly for managing schedules and medical records.
Ability to multitask and prioritize tasks in a fast-paced, dynamic working environment.
Understanding of HIPAA regulations to maintain patient confidentiality.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .