Why Mayo ClinicMayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.ResponsibilitiesProvides assistance to Mayo Medical Center patients, visitors and staff throughout the Mayo campus and the city of Rochester. Communicates information accurately in a pleasant and efficient manner to a variety of people, including patients, visitors, medical center staff and other departments. The information desk attendant functions as a resource to these groups and is familiar with multiple medical center resources including lost and found items. The information desk attendant carries out all aspects of the job while displaying good judgment and problem solving skills and assumes the responsibility of self-development within the role.QualificationsHigh school diploma or equivalent is required. Previous hospital or clinical experience in a customer related field is preferred. Must be able to work independently. Requires good communication, telephone and human relation skills to interact with staff, visitors and patients. Strong problem solving skills are necessary. Must be able to adapt to unpredictable situations and stress. Works varied hours which may include days, evenings, days/evenings, holidays, and weekends with rotating days off. Basic computer skills preferred.Exemption StatusNonexemptCompensation Detail$17.63 - $23.67/ hourBenefits EligibleYesScheduleFull TimeHours/Pay Period80Schedule DetailsMonday - Friday.
May start as early as 6:00 AM or will till 6:30 PMWeekend ScheduleNo Weekends.
No Holidays.International AssignmentNoSite DescriptionJust as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)Affirmative Action and Equal Opportunity EmployerAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.RecruiterShelly WeirEqual opportunityAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.