Customer Service Rep/Sales Assistant

Description We are offering an exciting opportunity in the ROCHESTER, New Hampshire area for a dedicated Customer Service Rep/Sales Assistant. This role is integral to our team and will provide assistance to our Outside Sales team while interfacing with various departments such as Sales, Supply Chain, and Finance. Your main tasks will involve managing order processing, tracking, and customer interactions in our dynamic and fast-paced environment. Responsibilities: Provide robust support to the Outside Sales team Oversee the order processing system ensuring efficiency and accuracy Manage customer interactions, addressing inquiries and resolving issues promptly Track orders, coordinating with Supply Chain and Finance teams for seamless delivery Use Microsoft Excel for data entry and sales support tasks Maintain a high level of attention to detail in a fast-paced environment Uphold excellent communication standards across all customer service interactions Requirements Proficiency in Data Entry is required, as the role involves managing and updating customer databases frequently. Must have a strong working knowledge of Microsoft Excel to effectively handle tasks such as data analysis, report creation, and data visualization. Experience in Sales Support is essential, as the candidate will be expected to assist the sales team with various tasks including order processing, shipment tracking, and customer follow-ups. Exceptional Customer Service skills are a must, as the role involves dealing directly with customers, resolving their queries, and ensuring their satisfaction with the company's products and services. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .