GENERAL PURPOSE:Oversees and coordinates the flow of specimens throughout the laboratory. Provide oversight of assigned section and holds staff accountable for professional conduct and technical performance. Performs a variety of technical assignments involving sequences of related operations. Exercises moderate skill, judgment and a knowledge of the terminology and common procedures and practices of a technical field. Processes information involving laboratory specimens, patient demographics, patient billing information for computing activity and operating preanalytical automation. Follows written procedures and using judgment, ensures appropriate practices are followed. Identifies and processes specimens while maintaining specimen integrity for laboratory testing. Is proficient at use of multiple information systems for the hospital and laboratory, including but not limited to Electronic Medical Record System, Laboratory Information System, Pre-Analytical automation Control Unit and Middleware. May train new or less experienced staff and act as Tech in Charge. May include travel between testing locations. Exercises complex skill and judgment, and knowledge of the principles and methods of a technical field.RESPONSIBILITIES:
Performs troubleshooting as needed; to include missing samples and follow up on problems. Assumes responsibility for defining priorities during extraordinary situations (i.e. sick calls, safety and security incidents, emergency-“disaster” situations).
Monitors employees’ performance and department TAT’s. Investigates and reports suggestions for corrective action to operations coordinator and supervisors. Discusses and documents promptly any personnel issues with the appropriate supervisor. Participates in evaluating employees.
Holds staff accountable for the accurate and timely completion of assigned activities. Ensures that staff follow laboratory policies and procedures, including safety and security
Completes check lists, preventative maintenance logs, work queues and pending lists daily
Participates in QA initiatives. Collects shift data required for QA monitors. Continuously assesses work processes and makes suggestions to supervisor for improved work methods and ways to increase efficiency, reduce costs, and solve operational problems
Specimen Receiving: Receives pre-accessioned specimens into the LIS from varying sources. Reconciles batch manifests and accounts for all specimens. Identifies specimen requirements and documents discrepancies or unacceptable criteria in the LIS.
Prioritization: Identifies specialized testing requests and prioritizes specimens to meet requested TAT (Turnaround time). Triaging samples received through the chute or drop off window.
Sample delivery: Utilizing judgement and prioritization distributes specimens to appropriate department for prompt analysis.
Specialized Assignments: Works on related specialized assignments within the department. Performs specific studies, performs and documents preventive maintenance on equipment as needed.
Automation maintenance and troubleshooting.
Inventory and lot quality management.
QUALIFICATIONS:
Associate's degree and 1 year of laboratory experience required or
2 years of college with a focus in Laboratory Science and technical training closely related to this position required
Or equivalent combination of education and experience required
1-2 years of related experience in a health care setting, such as but not limited to other lab divisions within UR Medicine such as Client Services, Phlebotomy, Clinical Trials, or similar roles, with closely related technical training and leadership experience required.
Medical Terminology preferred
Ability to identify and resolve problems required.
Ability to pay attention to detail and handle frequent interruptions required.
Works well in a team environment required.
Functions effectively in a rapidly changing environment required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.How To ApplyAll applicants must apply online.EOE Minorities/Females/Protected Veterans/DisabledPay RangePay Range: $20.99 - $28.34 HourlyThe referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.Apply for Job
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Location: Strong Memorial Hospital
Full/Part Time: Full-Time
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