Clerk II/Bilingual

TYPICAL WORK ACTIVITIES:Enters information onto standard forms such as payroll or production records, authorizations and certifications; Maintains records of monetary, budgetary or similar transactions; Compiles arithmetic summaries and reports; Prepares and maintains written communications such as memos, reports, and related tables, listings and charts that require familiarity with section procedures and policies; Prepares and maintains alphabetical and numerical files;Searches files, records and references for information; Prepares written documents, certifications, authorizations, and forms; Obtains and gives out information by telephone, correspondence, or in person; Provides routine and complex information in English or Spanish over the telephone and in person to individuals; May supervise, guide, or train subordinates in the performance of their duties; May compute interest, taxes and price extensions.ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:Knowledge of office practices, terminology, procedures, and methods; Knowledge of business arithmetic and English; Knowledge of the techniques involved in record keeping; Knowledge of the techniques involved in establishing and maintaining a filing system; Ability to understand and to speak English and Spanish; Ability to translate from Spanish to English and from English to Spanish; Ability to conduct searches for information from various sources; Ability to prepare written communications; Ability to work with forms; Ability to complete arithmetic reports and standardized written reports; Ability to understand and carry out complex oral and written instructions; Ability to express oneself clearly;ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES: (Cont’d):Ability to readily acquire familiarity with departmental organization, functions, laws, policies and regulations; Ability to deal with the public; Ability to solve complex clerical problems.FULL PERFORMANCE KNOWLEDGE, SKILLS, AND ABILITIES:All the Entry Level KSA’s PLUSKnowledge of Department’s policies and procedures.MINIMUM QUALIFICATIONS:High School diploma or GED PLUSI. Associate’s degree in secretarial science or office technology AND one (1) year of clerical experience;ORII. Three (3) years of clerical experience.