Niagara Falls, NY. WNY Independent Living, Inc. Administrative Assistant.
FT. Benefits. $40,000-$43,052/Year.GENERAL JOB DESCRIPTION:
Assist the director of Independent Living of Niagara County in the administration of agency
activities.SPECIFIC DUTIES & RESPONSIBILITIES:
1. Answer incoming agency calls and redirect them to appropriate staff.
2. Receive visitors at the front door by greeting, signing in, and notifying appropriate
staff.
3. Provide general information and referral to the public on topics related to persons with
disabilities e.g., housing, and adaptive aides.
4. Attend Council meetings, act as recording secretary and work with the ILNC Director
and Council Chairperson in developing the final draft of the minutes.
5. Assist the Director with maintaining Council records and member files.
6. Compile the monthly CEOs Report by the 2nd business day of the following month.
7. Coordinate the Loan Closet and accurately document consumer services and required
paperwork to Western New York Independent Living, Incs (WNYILs) Electronic
Consumer Record (ECR) within two (2) working days of the date of service. Store and
maintain items in the loan closet in a secure and orderly manner.
8. Send acknowledgment letter to donors (Loan Closet, other misc. donations).
9. Perform accurate consumer intakes. Review and process closures of consumer
records in the electronic health record system.
10. Conduct consumer satisfaction survey interviews over the phone; maintain accurate
reporting.
11. Maintain communication with copier contractor.
12. Process incoming and outgoing US mail, including maintaining postage meter ink and
adding postage as needed. Check in all deliveries according to procedures.
13. Record attendance at All Staff Meetings and agency related training and distribute to
the appropriate parties.
14. Periodically check office and cleaning supplies, complete and submit a purchase
request for a supply order when needed or create a list for local purchases. Complete
other financial paperwork as directed.
15. Participate in maintaining a neat, clean, and safe work environment, especially
storage rooms, closets, and cabinets.
16. Attend Agencys in-service training and staff meetings as well as any other Agencyrelated
activities as instructed.
17. Perform other job-related duties as deemed legally and ethically necessary by the
supervisor.EDUCATION & TRAINING:
High School Diploma or equivalent
OR
Associates Degree in Business, English or related fieldKNOWLEDGE & EXPEREINCE ( if required):
Experience working with individuals with disabilities is preferred.
Professional and life experience may be considered in lieu of, in full or part of academic
credentials.
High school diploma or equivalency requires four (4) years related work or volunteer
experience with people with disabilities.
Associate degree requires two (2) years related work or volunteer experience with people
with disabilities.SKILLS & ABILITIES:
Must be able to type thirty-five (35) words per minute.
Must have intermediate knowledge of computers including the use of excel spreadsheets,
databases, word processing and networks.
Perform in a professional, conscientious, and efficient manner for the purpose of ensuring
a better quality of life for persons with disabilities.
Excellent written and verbal communication.
Multi-tasking and time management with the ability to prioritize tasks correctly are
essential for this position.
Hiring preference given to Niagara County residents.Cover Letter and Resume Required to:
Tina Brown, CHRCO
WNY Independent Living, Inc.
3108 Main St.
Buffalo, N.Y. 14214Email: [email protected]