We are seeking an experienced Service Auto repair shop Manager and a Mechanic
Be the first point of contact for customers, providing a welcoming and professional experience
Check-in customers: take down their name, contact information, and service requests or concerns
Manage customer communications, receive and make phone calls
Work closely with our mechanics to ensure proper diagnostics and efficient workflow
Order parts, get approval for work, and be in touch throughout the repair process
Ensure customers receive only the services they truly need – no upselling unnecessary repairs
Maintain accurate records of customer interactions, vehicle information, and service history
Handle transactions with accuracy and responsibility
Many tasks will be completed on our custom web-based invoicing software, with several other websites in use for cost estimating and parts ordering
Full-Time