Job Title: Front of House Receptionist
Company: re:fresh skin + injectables
Location: Valhalla, NY
As a high-end medical spa, we pride ourselves on offering the latest and most sought-after aesthetic services, including Botox, filler, lasers, facials, brows, lashes, sauna, fat reduction, and more. With six years in business, and a commitment to providing a consistent and reliable environment, we invite our clients to indulge in the most rewarding and effective self-care journey at all times. We pride ourselves on the services we provide and take our patients, and skill very seriously.
We are seeking a Front of House Receptionist who embodies our brand's passion for excellence and dedication to client satisfaction. The ideal candidate will possess excellent interpersonal skills, a positive energy, and the ability to thrive in a fast-paced environment. As the first point of contact for our clients, the Front of House Receptionist plays a crucial role in ensuring a seamless and enjoyable experience.
Key Responsibilities:
-Open and close the spa daily, while completing all tasks required to successfully set up and clean up for each day in preparation for clients and staff
- Greet and welcome clients with warmth and professionalism
- Manage incoming calls, emails, and inquiries with efficiency and accuracy
- Schedule and confirm appointments using our booking system
- Provide information about our services, products, and promotions
- Maintain cleanliness and organization of the reception area and common spaces
Handle administrative tasks such as filing, data entry, and inventory management
Assist with room turn overs between clients when necessary, assist with set up of sauna, Ballancer pro and body machines.
- Process payments and ensure accurate billing and counting of cash sales throughout the day
- Collaborate with the rest of the team to ensure smooth operations
- Uphold company policies and procedures to ensure a safe and welcoming environment for clients and staff
Continuously seek opportunities for professional growth and development within the company
Qualifications:
- Previous experience in a customer service or receptionist role preferred
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficiency in using computer systems and office software
- Knowledge of the skincare or medical aesthetic industry is a plus
- A positive attitude and a passion for delivering exceptional service
If you think you’d be a great addition to our brand please send your cover letter and resume