We're seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team. As a key member of our sales and customer service department, you'll be responsible for providing exceptional service to our customers, driving sales growth, and building strong relationships with our clients.
Key Responsibilities:
Customer Service
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide product information and recommendations to customers
Sales
- Meet and exceed sales targets through proactive customer engagement
- Identify and pursue new sales opportunities
- Develop and maintain relationships with existing customers to drive repeat business
- Administrative:
- Maintain accurate records of customer interactions and sales activities
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
Requirements:
- Excellent communication and interpersonal skills
- Proven sales and customer service experience
- Ability to work in a fast-paced environment and meet sales targets
- Strong problem-solving and conflict resolution skills
- Familiarity with CRM software and sales tools
What We Offer:
- Competitive salary and commission structure
- Opportunities for career growth and development
- Comprehensive training and support
- Collaborative and dynamic work environment
If you're a motivated and customer-focused individual with a passion for sales and customer service, we'd love to hear from you!