We are currently hiring a Night Front Desk Agent to join our team at a long-term stay hotel and residential building located in the heart of the Upper West Side.
Schedule:
Fridays, Saturdays, and Sundays | Overnight Shift
About Us:
Our property provides extended-stay accommodations primarily for international students and guests. We are dedicated to offering a safe, friendly, and professional environment that feels like home.
Key Responsibilities:
- Oversee front desk operations during overnight hours
- Greet and assist late-arriving guests and residents
- Respond to inquiries and ensure a smooth check-in/check-out process
- Monitor building activity and enforce safety protocols
- Manage package intake and distribution
- Address minor issues or report maintenance needs to the appropriate staff
- Maintain cleanliness and organization in the front desk
Qualifications:
- Prior experience in hospitality, customer service, or front desk preferred
- Responsible, reliable, and able to work independently
- Strong communication and problem-solving skills
- Professional appearance and demeanor
- Fluent in English (Spanish language a plus)
- Must be available to work overnight shifts every Friday, Saturday, and Sunday