Looking for a front desk receptionist in the medical office. This role handles patient check-in/check-out, appointment scheduling, insurance verification, and general administrative support to ensure smooth, efficient operation and a positive patient experience. The ideal candidate is personable, professional, detail oriented, and comfortable working in a fast-paced healthcare environment.
Key Responsibilities
- Greet patients and visitors warmly, verify identity, and ensure a comfortable, efficient check in/check out process.
- Schedule, reschedule, and cancel patient appointments using the practice's Electronic Health Record (EHR) or scheduling system.
- Collect and verify patient demographics, insurance information, referrals, and pre-authorizations; update records in the EHR.
- Verify insurance benefits, obtain prior authorizations when required, and communicate coverage changes to patients.
- Answer, screen, and route incoming calls; manage voicemail and message retrieval; respond to patient inquires promptly.
- Prepare patient accounts for visit: verify chart accuracy, attach documents, and ensure completeness of forms.
-And Many More.
Need to speak both English and Spanish is a MUST.
If interested, please contact Mike 929-634-3425