Duties:
- Provide excellent customer service by addressing client inquiries and resolving any issues or concerns
- Commercial and Personal lines servicing and policy entry
- Remarketing, endorsements, renewal processing, rating and billing
- Analyze insurance policies to determine appropriate coverage options for clients
- Educate clients on different insurance products and help them understand policy terms and conditions
- Maintain accurate client records and update policy information as needed
- Collaborate with insurance carriers to ensure timely processing of applications and policy changes
Experience:
- Prior experience 2 plus years
- Knowledge of commercial lines, including certificate issuance
- Knowledge of Agency Management Systems
- Life and Health License is a plus.
- Strong customer service skills with the ability to build rapport and establish trust with clients
- Excellent communication skills, both verbal and written