We are seeking a Front Desk /secretary for a medical office. As a front desk you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently.
Will do verify insurance eligibility, authorizations for medications.
Answer calls, schedule appointments, scan documents into electronic medical records system, sends and reviews incoming faxes. Will confirm patient appointments, obtain referrals from patient's primary care doctors and more.
Greet patients who walk through the door
Ascertain their needs and get them checked in
Pull their medical records, or take a new patient history
Answer the phone and schedule appointments or answer patient questions
Maintain comprehensive medical records, as needed
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs
BILINGUAL IS A MUST (SPANISH/ENGLISH)
M-F 12PM-6:30