Job Details

ID #54119198
Estado New York
Ciudad New york city
Full-time
Salario USD TBD TBD
Fuente New York
Showed 2025-07-04
Fecha 2025-07-04
Fecha tope 2025-09-02
Categoría Admin/oficina
Crear un currículum vítae
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Front Desk Clerk For Amazon

New York, New york city 00000 New york city USA
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Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:

Assisting guests efficiently, courteously and professionally at all times.

Maintain a high level of service and hospitality.

Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.

Post guest charges, collect payments and follow all cash handling procedures as required by Concord.

Handle guest mail and messages with respect to privacy and professionalism.

Be knowledgeable of the hotel brand and various programs (travel programs, special offers).

Be a great communicator to various departments and management on guest comments and concerns.

Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.

Have full knowledge of hotel safety and emergency procedures.

Qualifications

Behaviors

Team Player: Works well as a member of a group (Preferred)

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Motivations

Preferred

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Preferred

Goal Completion: Inspired to perform well by the completion of tasks

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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