CCC AUTO BODY SHOP SECRETARY
Must know how to use CCC ONE program WINDOWS PLATFORM
Familiar with :
-entering vin numbers on computer program CCC
-Direction of pays
-Filling out tow bills
-Using ccc estimator program to keep paper work for cars in order & organized
-Taking estimates from estimator and sending them to insurance
-Following up with payment status’s & documenting payment confirmation on desktop
-Texting New Customer Leads our business info and address and phone #
-Texting customers upon approval of vehicles
-Texting customers upon completion of vehicles
-Texting customers updates on cars
-keeping files on desktop in Foder’s organized for shop records & ccc program
- Knowledge of google sheets for organization
- Knowledge of Microsoft excel for organiation
- sending customers e-sign documents
-updating rental car status via hertz one and arms auto so customers rental cars are extended
-using liberty mutual portal for claims
-using State Farm b2b portal for claims
-using GEICO b2b portal for claims
-checking e mails all day & refreshing e mails and ccc ( e mail notifications on and LOUD)
-receiving assignments through ccc & and calling customers to introduce our business and say HELLO
-dispatching tow driver to go get car from new assignments / new leads
Keeping Customers Informed upon repair entry and status
Call (718) 395-3831 anytime
PLEASE SEND YOUR RESUME