Call Center Manager – Full-Time
We’re looking for an experienced Call Center Manager to lead our growing team. You’ll oversee daily operations, manage staff performance, track KPIs, and ensure top-quality results.
Responsibilities:
- Supervise and motivate call center team
- Monitor performance metrics and improve efficiency
- Handle scheduling, training, and team development
- Ensure excellent customer service and compliance
Requirements:
- 2+ years of call center leadership experience
- Strong communication and coaching skills
- Ability to thrive in a fast-paced environment