Position Title: General Manager - Homeless Shelter
Location: Jamaica, NY
Reports To: Owner
Position Overview:
The General Manager will oversee all operations of the homeless shelter, ensuring that VIP Community Services provides safe, supportive, and effective services to individuals and families experiencing homelessness. The role requires a strategic leader who can manage staff, engage with community partners, and ensuring compliance with all relevant regulations and standards with all city agencies. Having a car is mandatory
Key Responsibilities:
Operational Management:
Oversee daily operations of the shelter, including PM projects for the maintenance team.
Ensure the shelter meets compliance with all city agencies.
Develop and implement operational policies and procedures.
Processing Employees hours for payroll every week.
Ensuring all reported maintenance related issues are addressed immediately.
Conducting inventory count on all maintenance supplies, cleaning supplies and linen.
Ensuring building cleanliness and is presentable.
Staff Supervision:
Recruit, train, and manage front desk, housekeepers and maintenance.
Conduct regular performance evaluations and room inspections.
Foster a positive and collaborative work environment.
Compliance and Reporting:
Ensure compliance with all relevant local, state, and federal regulations.
Maintain accurate records and prepare reports for DHS inspections.
Address any issues or concerns raised by clients or staff.
F01 & F80 Certificate issued from NYC Fire Department.
Conduct tests and inspections as per NYC Fire Department. All records are to be maintained and readily available for audits. Implement fire drills and fire guard training.
Emailing detailed shift reports to Owners consisting of what occurred throughout the day.
Qualifications:
State Drivers License
Proven experience in management roles, preferably within the nonprofit sector or homeless services.
Strong understanding of issues related to homelessness and social services.
Excellent leadership, communication, and interpersonal skills.
Ability to manage budgets and financial reports.
Experience with grant writing and fundraising.
Knowledge of relevant laws and regulations.
Strong problem-solving skills and the ability to work under pressure.
F01 & F80 Certificate Issued from NYC Fire Department.
Physical Requirements:
Ability to occasionally lift and carry items up to 25 lbs.
Flexibility to work evenings, weekends, and on-call as needed.
Job Type: Full-time
Pay: From $20- $25.00 per hour
License/Certification:
Driver's License (Required)
Shift availability:
Day Shift (Preferred)
Ability to Commute:
Jamaica, NY 11434 (Required)
Work Location: In person