We are a busy, neighborhood veterinary hospital located in Brooklyn Heights looking for an experienced veterinary receptionist to join our reception team! The ideal candidate has prior experience working as a veterinary receptionist, is personable, detail-oriented, a team player, customer-service minded, and demonstrates passion for problem-solving. This individual absolutely must love helping people and their animals while maintaining a positive and professional attitude while doing so.
Above all else, the ideal veterinary receptionist candidate MUST exhibit the following:
Excellent customer service skills
Professional and friendly communication skills in person, on the phone, and by email
The ability to work on several projects at once
A strong work ethic
A drive to help people and an ability to educate clients
Scheduling flexibility (some nights and some weekends)
Cleanliness and professionalism
Knowledge of the below is considered a huge plus:
Impromed PMS
Animal care practices and veterinary procedures
Animal nutrition
Laboratory procedures
Veterinary terminology and/or medical record management
Duties Include:
Greeting and checking in clients
Scheduling appointments and procedures in accordance with the hospital’s protocol
Answering phones, responding to emails, and answering questions
Maintaining patient information such as general client information, medical history and insurance information
Charging clients
Providing general support to the veterinary hospital
Pay is commensurate with experience but starts at $18 per hour. Upon successful completion of probation, candidates are eligible for paid time off, health insurance (including dental and vision), a contribution to a 401(k) retirement account, a staff pet feeding program, and more!
Interested parties should reply to this post with a cover letter and their resume.