We are a patient centered Ophthalmology and Aesthetics practice in the Northern Bronx. We also serve parts of lower Westchester.
We are looking for a medical assistant and front desk coordinator with excellent customer service and communication skills to join our team. The Front Desk Coordinator will play a vital role in ensuring the smooth operation of our practice. This position is responsible for managing patient interactions, coordinating administrative tasks, and providing essential support to therest of the team. The ideal candidate will possess a strong background in medical administrative support and demonstrate excellent patient service skills.
REQUIRED SKILLS
-Great communication and customer service skills
-Experience with assisting in a medical office
-Appointment scheduling/Surgical scheduling
-Patient check in and check out
- Experience with EMR
-Good time management and ability to work unsupervised
-Knowledge of insurance policies and procedures
-Professional demeanor, self motivated and dependable
-Other tasks as required
-Patient related tasks and testing/work up
PREFERRED EXPERIENCE
-Previous managerial experience preferred
-Customer service