We invite you to review our Case Manager Job Description and reach out to us with your resume if you feel it would be a good fit. This is a unique opportunity to join our upscale community entirely dedicated to those with Parkinson's, Alzheimer's, Lewy Body Dementia and other forms of dementia.
Job Description:
A qualified case manager must be on staff and on duty for one half-hour per week per program resident. A case manager must be capable of, and responsible for executing, through direct performance and coordination, the services and functions described in section 488.7(e).
Responsibilities and Duties:
- Develops working knowledge and compliance of NYS DOH Regulations for an Assisted Living Residence with both Special Needs and Enhanced Certificates as required.
- Maintains a case management record on all Residents including a preadmission DOH 4397b, comprehensive case notes, individualized service plans and any and all DOH required documentation.
- Coordinates care plan meetings with Resident (if appropriate), Resident Representative, Service Providers and Leadership Team. This includes preadmission Resident/Resident Representative meeting/30-day follow-up meeting/6 month and annual care plan meetings and change of status meetings when appropriate.
- Proper documentation as required on all ISPs including obtaining signatures from all participating parties.
- Responsible for arranging and attending weekly interdisciplinary Case Management Meetings.
- Upon admission, completion and distribution of Resident check in notice and resident pre-admission profile to all necessary parties and review of such documentation with direct caregiving staff.
- Daily rounds of each Resident floor reporting unsafe findings or concerns to Executive Director.
- Offers assistance to Residents, providing orientation as well as ongoing emotional and social support.
- Liaisons between departments for resident care and ongoing communication.
- Liaisons between Residents, families, friends, staff and the community.
- Deals with information accessed in clinical records and files of Residents in a professional and confidential manner using same toward the Resident’s best interest.
- Tactfully handles Family/Resident’s questions including problem resolution as directed.
- Visits prospective Residents in their homes, hospital or other facility as needed prior to acceptance into facility reporting all gathered information back to Leadership Team.
- Visits any Resident hospitalized or in a skilled nursing facility to facilitate return to facility. Reports findings to Leadership Team.
- Assists Residents in internal and external placement as needed.
- Attends all appropriate training sessions (including CEU offerings), meetings and team initiatives as required both on and offsite.
- Assists community with maintaining certification with the Parkinson’s Foundation as a Community Partner in Parkinson’s Care (CPPC) including completion of required course work to obtain Trainer Status and insuring Staff is trained regularly.
- Participation in bi-weekly ESAAL webinars.
- Responsible for department QAPI including conducting internal audits as required and actively participating in all areas of Quality Assurance.
- Updates all tracking tools (TALs and EFinds) as per DOH regulations.
- Following DOH Survey, works closely with Leadership Team in correcting deficiencies and instituting processes to avoid repeated violations. (QAPI)
- Ability to relate and adapt to Residents who may be ill, disabled, emotionally upset or angry as often found in community dedicated to enhanced memory care.
- Possesses ability and willingness to seek out new methods and principles to incorporate them into existing practices. Embraces change.
- Functions independently when needed and has the flexibility, personal integrity and ability to work effectively as part of a team with coworkers, support agencies and families.
- Presents as neat and well groomed, courteous, tactful, patient, professional, kind and pleasant in all dealings with Staff, Residents, Family Members, Visitors and Vendors
- May be required to attend marketing events for networking with peers.
- Assists in handling inquiries and giving tours of the Community as needed.
- Compiles and maintains a current list of community health and welfare resources.
- Assists with Long Term Care Insurance claims submissions and information requests.
- Encouraged to participate in community altruistic events – Fundraising Walks/Sponsorship of various conferences and Social Events.
Education & Qualifications include:
- A Master’s degree in social work from an accredited college or university
or a Bachelor’s degree from an accredited college or university with major work in
human services or service delivery.
- Three plus years of full-time experience in the provision of services to a frail adult population
Current Nursing Licensure in good standing (only if applicable)
- Strong leadership, documentation, organizational and communication skills
- Superior people skills with the ability to foster good relationships with coworkers, medical personnel and Residents' Families.
- Ability and willingness to share information and work closely with Leadership Team
- Ability to work flexible hours and days including one weekend day.
- May be required to remain onsite during an emergency.
- Ability to cope with the mental and emotional stresses of the position.
- Proficient with Microsoft Office and file maintenance.
- Comfortable with using LinkedIn, Facebook, etc.
- Proficient in using Mailchimp.
- Desire to uphold the company's mission to provide the highest quality of care to all Residents.
A “Whatever it Takes” attitude!
The 80th Street Residence does pre-employment background checks and drug testing. As per our NYS Department of Health Regulations, all Employees must speak English.
www.80thstreetresidence.com