The Gutter is looking for an energetic and motivated part time floor manager. You will help maintain the bowling lane machines, create a great customer experience, and make sure our floor staff has what it needs to be excellent. Mechanical aptitude is a must, and our in-house licensed mechanic will provide lane training.
We need a hands-on, great communicator who can manage staff, smile to the guests, and see to the operations of the lanes. The floor manager reports directly to the General Manager. The Gutter is a late night operation that runs until 4 am every night. The Floor Manager is expected to work closing shifts until 4:30 am.
COMPANY INFO
The Gutter Bar was founded in Williamsburg Brooklyn in 2007 with 8 vintage bowling lanes, a small music venue, and a focus on independent American craft beer. The Gutter Bar LIC was opened in Queens in 2017 with 8 lanes and a small kitchen / snack bar. The Gutter Bar LES, the third and largest location, opened in Manhattan in 2020 with 12 bowling lanes and a full kitchen that features a brick oven pizza. The Gutter Bar is still growing and new locations are on the horizon.
RESPONSIBILITIES & DUTIES
Primary responsibilities include but are not limited to:
- Opening and closing the bar
- Overseeing all FOH positions while on shift
- Overseeing all money on shift
- Communicating issues with upper management
- In house inventory assessment
- Seeing to the needs of customers and employees on shift
- Performing duties of employees on floor if needed
- Follow and maintain DOH standards and procedures
- Create a positive working environment for all employees
MINIMUM QUALIFICATIONS & REQUIREMENTS
- Basic mechanical abilities a must
- 1-3 years in high-volume bar/restaurant management
- Extensive guest service and resolution skills
- Ability to work a flexible schedule inclusive of weekends and holidays
- Must be able to demonstrate integrity, tact, diplomacy and a commitment to company values
- Must be able to work under pressure
- NYC Food Handler Certification required
- Knowledge of POS systems, Google Suite, Microsoft Excel and other programs a plus
- Fluency in other languages a plus
- Bowling experience a plus