The Gutter is looking for an energetic General Manager with a "Can Do" attitude who builds great teams. We have a full bar, bowling alley, and kitchen; so we need a strong leader who can manage scheduling, ordering, and general day to day operations. Customer service, front of house experience, and skill with office logistics are required. Everyone in our management team is responsible for handling minor lane issues. Don't worry, our mechanics will train you how to do so.
We are looking for a motivated leader who is committed to excellence and a great communicator. The General Manager needs to have an eye on the future by ensuring guest satisfaction, employee dedication, and profit maximization. We offer a competitive benefits package which includes bonuses and health care.
COMPANY INFO
The Gutter Bar was founded in Williamsburg Brooklyn in 2007 with 8 vintage bowling lanes, a small music venue, and a focus on American independent craft beer. The second location opened in Long Island City Queens with 8 lanes and a small kitchen / snack bar in 2017, and in 2020 the third and largest location opened on the Lower East Side of Manhattan, with 12 bowling lanes, a large bar and dining area. LES has a full kitchen that features brick oven pizza.
GM RESPONSIBILITIES and DUTIES
Primary Responsibilities include but are not limited to:
Controlling day-to-day operations
Scheduling shifts and team development
Labor Control
Manage Beer, Liquor, Food, Merch, COGs
Oversee Asset & Facility Management
Strategize with team on promotions & social media
Oversee all avenues that drive revenue & maintain guest satisfaction
Follow and Maintain DOH Standards and Procedures
Create a positive working environment for all employees
Manage and develop Floor Managers
Oversee all FOH & BOH Positions
Handle all staffing and HR duties
Knowledge of all Beer, Food, and Cocktail items
Oversee creation and pricing of beer/bar and food menus
Oversee management of bowling leagues
Manage events and production rentals
GM MINIMUM QUALIFICATIONS & REQUIREMENTS
A minimum of 3 years in high-volume Bar/Restaurant management
P & L and COGS experience and history of working with accounting personnel
Experience in maintaining all aspects of operations including HR related responsibilities
Team player with a positive attitude and problem-solving skills
Extensive guest service and resolution skills
Excellent communication skills
Working knowledge of POS systems, Google Suite, Microsoft Excel and other programs
Ability to work a flexible schedule including weekends and holidays
Work with our team to meet and exceed goals set by the CEO
Establish and maintain effective relationships with management, employees and customers
Demonstrate integrity, tact, diplomacy and a commitment to company values
Must be able to work independently, under pressure, and use sound business judgment
Problem solving, reasoning, motivating, and organizational abilities are key
Fluency in multiple languages a plus
Bowling Experience and/or basic mechanical abilities a plus
NYC Food Handler Certification required
GUTTER IS OFFERING
Base Salary of $72,500
Quarterly Bonuses
Full Health Benefits
Paid Time Off