ABOUT US
Torch & Crown Brewing Company exists to embody the ambition, vibrancy, diversity, and progress that define New York City. We are Manhattan’s brewery, here to bring New York City closer to beer than it’s ever been before.
We select all new hires to match our culture of teamwork, relentless improvement, attention to every detail, and intense respect. When we hire you at Torch & Crown, we hire for the future; as we grow, so do the roles and responsibilities of our team members. Torch & Crown invests in ensuring our people are always challenged, constantly learning from each other, and are creatively contributing to our next big idea. So, if you’re energized by the idea of making a real difference as part of a winning team, we want to hear from you.
ABOUT THIS POSITION
Our amazing, open-air bar & restaurant is coming soon to Union Square! This great seasonal opportunity is available for an immediate start through the end of October.
The floor managers will work alongside the General Manager & Directors to oversee guest service and staff performance at this large, high-volume space.
Our floor managers will help manage the flow of guest traffic, resolve/recover guest issues, entertain and host all who visit, help maintain quality control of F&B products, and more
Must have full-time & weekend availability. Great news, the pavilion closes at 9pm. So, no super late nights for the management staff.
When the restaurant closes down at the end of the season, there is no guarantee of a continued role with the company. If there are other locations in the group that have open roles you qualify for, we are happy to discuss a transfer at the time. But, please understand going in, that this is a seasonal role.
This is a perfect opportunity for a seasoned captain/server/head bartender OR Jr. manager to build their resume and skill set while having a lot of fun this summer!
Responsibilities:
-Cultivate a culture of authentic hospitality that supports our business objectives and growth.
-Work the service floor daily in the restaurant & bar, while leading staff performance and ensuring guest satisfaction.
-Maintain excellence and cleanliness of all restaurant spaces.
-Foster positive working relationships with both managers and hourly staff throughout service periods, ensuring effective
and timely communication.
-Educate service staff on all aspects of food, beverage, & beer production through daily preshift meetings and tastings.
-Work with beverage management to conduct, reconcile and submit month end beverage inventory (not required for all
managers.)
-Remain current and compliant with the correct HR practices and policies, holding employees accountable to all standards
and practices, evaluating and/or following disciplinary procedure when necessary.
-Ensure Health Department compliance for all front of house spaces.
-Provide feedback and guidance with excellence and hospitality in mind, ensuring that all team members have a pathway for
growth and development.
-Work both opening and closing shifts as needed.
-Consistently look for internal and external candidates to build our growing team.
Qualifications:
-An innate love of hospitality
-1+ years of captain, head bartender, beverage manager, or floor manager experience in a fast-paced, high-volume
environment of restaurants, hotels, bars, or breweries.
-Experience with & understanding of Microsoft Office applications (Excel, Word, Outlook, etc)
-Knowledge of Toast POS is a plus
-Knowledge of hospitality systems and processes and an ability to find the simplest solution to complex problems
-Excellent written and oral communication skills
-Strong analytical and organizational skills and impeccable attention to detail
-A passion for craft beer (preferred)
You are:
-Energized by guest experiences, and motivated to provide perfect hospitality
-A dynamic leader, able to bring people together and get the most out of your team
-Biased to action, with both creative and analytical acumen to uncover problems and find solutions
-A motivated self-starter who thrives in uncertainty – a “roll up your sleeves and get it done” type of person
-Digitally fluent, with a comprehensive understanding of Office and project management software. We pride ourselves on
using technology efficiently here at Torch & Crown and maintain a digital-first mindset.
-Meticulous and organized
What we’re offering:
Weekly Compensation- $1,100-$1,300 DOE.