Experienced in Restaurant and Lounge settings in NYC restaurants
The ideal candidate will have experience in maintaining and improving existing systems, as well as the ability to work collaboratively with team members to ensure consistent adherence to established protocols. Strong communication and leadership skills are essential.
The Manager should be able to effectively enforce and uphold our current systems and procedures, take on responsibilities including but not limited to:
Operations
Develop and maintain service program, including policies and standard operating procedures
Manage day-to-day operations, including scheduling, guest interaction, employee support, payroll, food quality and cleanliness
Develop and improve training processes and materials, including food menu descriptions, pre-shift to-do list, service development and training
Floor leadership for all positions on the front-of-house team and maintain effective communication with the Kitchen team
Provide attentiveness and excellent service to all guests
Support in management of the wine and cocktail program
Admin/HR
Maintain POS system to streamline operations and financial recording
Organize and maintain staff HR documents
Place orders to ensure efficient operations while maintaining budget
Assist in hiring and training all front-of-house staff
Staff scheduling
Payroll-related duties, including New Hire paperwork, reconciling daily and weekly shift times and correct tip sheets
Maintaining PDF at DOH standards for A grade consistently
Must be able to lift to 50 lbs
Must be able to stand for an extended period of time
Exposure to hot kitchen elements or cleaning products
All candidates should have:
Hospitality-minded, service-focused
Respect and awareness of all staff and people
Ability to maintain a positive and professional demeanor at all times
Excellent interpersonal and communication skills
Ability to communicate and manage a diverse staff
Ability to multi-task and work in a fast-paced environment
Desire to keep learning and growing
Experience in various capacities of restaurant staff (ie: server, host, bartender, busser, runner, etc.) strongly preferred
Ability to work a flexible schedule, including daytime, evenings, weekends and holidays.
Job Type: Full-time
Please submit your resume