We are a small independent hotel in Midtown Manhattan looking for Housekeepers/Receptionists to join our team. We are open 24/7 so applicants must be flexible with holidays and weekends.
We offer an exciting opportunity to live in New York and help us build our sleep startup. We are on a mission to revolutionize the hospitality industry by offering affordable and on-demand accommodation to all. You will also have the opportunity to work in our other locations in the future. People interested in travel and hospitality will get hands-on experience on how to operate and meet people from all over the world.
REQUIREMENTS
Can speak English
With work permit
Committed to staying long-term
Must be willing to be assigned in any of locations in New York
Willing to work 25-40 hours per week and cover emergency shifts
Must be available to work from Sunday to Saturday, including days and nights, holidays and overtime
Must be available to assist other departments and perform additional duties when needed
Willing to provide $250 security + uniform deposit (refundable)
DUTIES AND RESPONSIBILITIES (HOUSEKEEPER)
Duties include, but are not limited to:
Ensure all pods, rooms and common areas are clean, sanitized and presentable.
Make beds according to the company standards, including laundry.
Provide excellent customer service to guests, addressing any concerns or requests promptly and professionally.
Restock and replenish supplies such as body soap, towels and other amenities.
Check if all equipment is working properly and report any maintenance concerns.
Assist other departments and perform additional duties when needed.
DUTIES AND RESPONSIBILITIES (RECEPTIONIST)
Duties include, but are not limited to:
Perform all check-in and check-out tasks
Deal with guest complaints, queries and special requests online and in-person
Maintain the highest level of cleanliness, safety, and customer service satisfaction standards
Make beds according to the company standards of procedures
Provide advice and information about local attractions, restaurants and transport options
Ensure quietness at all times
Check if all equipment is working properly and report any maintenance concerns
Assist other departments and perform additional duties when needed