FRONT OF HOUSE MANAGER JOB DESCRIPTION
As a floor manager, you help set the standards by which our restaurant is judged, in your personal appearance, your disposition, and your attitude towards the guest and front of house staff. You are always in full view of the guest. You only get one opportunity to make a first impression.
Here are some floor manager tasks but not limited to:
Responsible for working as a member of the management team that supports each other's decisions and presents a united front to the staff.
Functions as a role model to staff. A Manager maintains a positive, "win-win" attitude, always working to improve the restaurant.
Coach and develop the FOH hourly staff members to improve performance and ensure all The Bridge standards are being achieved.
Increase guest counts by ensuring excellence and instills this philosophy to every employee.
Understand the expectations for food and beverage quality in order to actively manage the product quality and consistency on a daily basis.
Maintain quality operations with attention to detail; paying particular attention to temperature, lighting, music levels and the overall ambiance of the restaurant.
Understand the front door operations to help actively manage the flow of guests into the restaurant, to help maximize revenue and ensure service remains smooth.
Maximize hospitality on the floor while ensuring that the hourly team delivers consistent service and professionalism.
Oversee training of all new employees.
Requirements:
Minimum of 2-3 years of experience in a high-volume restaurant environment.
Proven experience in both banquet and a la carte settings.
Strong leadership and communication skills.
Ability to thrive in a fast-paced, high-pressure environment.
Excellent problem-solving and decision-making abilities.
Attention to detail and a passion for culinary excellence.
Flexibility to work evenings, weekends, and holidays as required.
If you are a talented and dedicated hospitality professional looking to take the next step in your career, we encourage you to apply for this exciting opportunity.
Compensation to be discussed and determined