Position - Experienced Head Server
Location - Stone Street
Employment Type - Full-Time
About Us
we are a new country music bar opening soon.
Job Description
We are seeking an experienced Head Server to join our dynamic team. The ideal candidate will lead by example, offering exceptional service while overseeing the smooth operation of the dining room. This role is perfect for someone with strong leadership skills, a passion for hospitality, and extensive experience in fine dining or high-volume restaurants.
Key Responsibilities
- Supervise, mentor, and support the serving staff to ensure excellent guest service.
- Train new servers and continuously enhance the performance of the service team.
- Manage and maintain high standards of customer service, ensuring guest satisfaction.
- Coordinate with kitchen staff and management to ensure timely service.
- Handle guest complaints and resolve issues to maintain a positive dining experience.
- Manage floor operations, including seating arrangements, order accuracy, and cleanliness.
- Assist with scheduling and daily shift planning for the service team.
- Maintain a professional and welcoming demeanor at all times.
- Ensure compliance with health and safety regulations.
Qualifications
- Proven experience as a Head Server or in a senior serving role (3+ years preferred).
- Strong leadership and communication skills.
- Deep knowledge of food and beverage service, with a passion for hospitality.
- Ability to multitask and work efficiently under pressure in a fast-paced environment.
- Exceptional problem-solving skills and attention to detail.
- Proficiency with POS systems and table management software.
- Flexible availability, including weekends, nights, and holidays.
What We Offer
- Competitive hourly plus tips
- Opportunities for career growth and development.
- A positive and professional working environment.
How to Apply
Please send your resume and a brief cover letter with the subject line "Head Server Application -We look forward to meeting passionate individuals who are eager to contribute to our team!