General Manager - Fine Dining
NYT Critically acclaimed, Michelin-Starred restaurant is seeking a General Manager
a strong team orientation, a love of delicious food, and a commitment to excellent service. The GM must be committed to supporting an inclusive, innovative, and collaborative culture. GM will help drive restaurant operation managing projects, and actively sharing feedback. This is the perfect role for someone who can work in a fast paced environment while still managing daily tasks.
Operations:
Opens or closes, completes opening and closing checklist as applicable.
Manages hourly employees in their daily responsibilities, providing clear, effective directions.
Prepares staff schedule.
Able to perform all POS functions, including opening and closing procedures, comps, voids, transfers, back office administration (employee creation, menu management etc).
Plans, executes, and communicates all promotions and information effectively and efficiently.
Promote and practice safe work habits, identify and resolve potential safety hazards. Document accidents, conduct initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment.
Staff Management:
Hire, train, supervise, manage, coach, counsel, and evaluate employees.
Acts as role model for outstanding service, continuously works to elevate service & food standards, and personality embodies hospitality in daily actions.
Resolves team member or guest conflicts through company compliant handling procedure.
Collaborate with owner to make postings for open positions and interview candidates.
Identifiers staffing, recruiting, hiring and training needs of qualified candidates. Facilitate on-going training and development of current staff. Coach and counsel members for improved performance, documenting developmental plans as necessary.
Ensures all team members are educated on company products and services.
Builds morale and team spirit by fostering a work environment where team members input is encourages.
Essential Function:
Able to lift 30+ pounds.
Fluent in both written and spoken English.
Demonstrates positive leadership characteristics which inspire team members to meet and exceed standards.
Polished personal presentation. Grooming meets company standards, as outlined in employee handbook.
Communicate information effectively and efficiently. FOH, BOH.
Able to work nights, weekends, holidays, and a variable schedule, per the needs of the business.
Ability to perform essential job functions under pressure, maintaining professionalism when working under stress.
Ensures that all staff are compliant with company policies and procedures, as well as city, state and federal laws.
Attends and/or organize mandatory meetings including staff meetings, leadership meetings, etc.
Perform all other related and compatible duties as assigned by the Director of Operations or Senior Level Leadership.
Adhere to all HR policies & procedures.
Education Requirements:
Holds NY Department of Heath & Mental Hygiene Food Protection Certificate.