Are you passionate about hospitality? Join the Crosby Street Hotel.
Welcome and warmly greet guests on arrival. Answer telephone, take reservations, field emails and manage the efficient and timely seating of our guests to a table that best serves their wishes.
MAIN DUTIES:
Warmly and graciously greets all guests upon arrival
Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests
To seat guests based on guest preferences and balancing of customer flow in service stations
Thanks guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty
To ensure high level of communication between the restaurant and other departments of the hotel
To perform other duties as assigned by the manager on duty
To Promote other Firmdale Hotels and restaurants
To take personal responsibility for punctuality
REQUIREMENTS:
Friendly demeanour
Excellent level of spoken and written English and email etiquette
Must be open to working AM/PM shifts, week days, weekends and holidays
Ability to stand for long hours
Open table certification preferably
EMPLOYEE BENEFITS:
Paid vacation, sick and personal days
Health, dental, vision and life insurance plans
Commuter benefits
Holiday staff parties and staff appreciation events
In house uniform dry cleaning services
Employee meals while on duty
Departmental and company-wide incentive programs
Please click below link to complete ADP online application
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1db6cb9a-8e33-4c7f-9294-412f6ff8347c&ccId=19000101000001&lang=enUS&jobId=92008335697961&&source=EN