Vacancy caducado!
DUTIES AND RESPONSIBILITIES (HOUSEKEEPER)
Duties include, but are not limited to:
Ensure all pods, rooms and common areas are clean, sanitized and presentable.
Make beds according to the company standards, including laundry.
Provide excellent customer service to guests, addressing any concerns or requests promptly and professionally.
Restock and replenish supplies such as body soap, towels and other amenities.
Check if all equipment is working properly and report any maintenance concerns.
Assist other departments and perform additional duties when needed.
DUTIES AND RESPONSIBILITIES (RECEPTIONIST)
Duties include, but are not limited to:
Perform all check-in and check-out tasks
Deal with guest complaints, queries and special requests online and in-person
Maintain the highest level of cleanliness, safety, and customer service satisfaction standards
Make beds according to the company standards of procedures
Provide advice and information about local attractions, restaurants and transport options
Ensure quietness at all times
Check if all equipment is working properly and report any maintenance concerns
Assist other departments and perform additional duties when needed
PREFERRED SKILLS
With hotel experience
With supervisory experience
Vacancy caducado!