A receptionist's job description includes greeting visitors, answering phones, and providing customer service:
Greeting: Welcoming clients, visitors, and customers, and making a good first impression
Answering phones: Taking messages, screening calls, and forwarding them
Scheduling: Booking meetings and confirming appointments
Directing: Checking in visitors and escorting them to their destinations
Maintaining: Keeping the reception area tidy and organizing documents
Assisting: Providing advice, assistance, and direction to visitors and customers
Gathering: Collecting new client information during initial phone calls and meetings
Performing: Performing ad hoc administrative duties