Ama Raw Bar is not just another restaurant; we are a neighborhood staple in the heart of the East Village. Known for our exceptional quality, vibrant atmosphere, and loyal following, we have built a reputation as the go-to destination for the freshest seafood and an unforgettable dining experience. We pride ourselves on being a cornerstone of the local community, and we are looking for a dedicated and passionate Restaurant/Floor Manager to join our family and help us continue our tradition of excellence.
Job Summary
We are seeking a highly motivated, experienced, and dynamic Restaurant/Floor Manager to lead our front-of-house team. The ideal candidate will be the face of our establishment, ensuring every guest has a superior dining experience. You will be responsible for the day-to-day operations of the restaurant floor, managing staff, upholding service standards, and maintaining the welcoming and energetic culture that our guests have come to love.
Some Key Responsibilities
Lead and Inspire: Manage, train, and mentor the front-of-house team, including servers, bussers, and hosts, fostering a positive and professional work environment.
Operational Excellence: Oversee daily restaurant operations, including opening and closing duties, staff scheduling, and inventory management.
Guest Relations: Act as the primary point of contact for guests, addressing any concerns or feedback promptly and professionally to ensure complete satisfaction.
Service Standards: Ensure all service standards are consistently met or exceeded, upholding the high level of quality and hospitality that defines Ama Raw Bar.
Financial Acumen: Assist in managing labor costs, cash handling procedures, and daily reporting.
Problem-Solving: Proactively identify and resolve operational challenges, from table management to unexpected issues, with a calm and effective approach.
Collaboration: Work closely with the kitchen team to ensure seamless communication and a synchronized service flow.
Events: Respond to inquiries, assist guest in all aspects of bookings, & assist in executing event details.
Ambassador of the Brand: Represent Ama Raw Bar with professionalism, passion, and a deep understanding of our menu and brand identity.
Qualifications
Proven experience (2+ years) in a managerial role within a high-volume, full-service restaurant. Experience with seafood/raw bar concepts is a plus.
Strong leadership skills with the ability to motivate and develop a team.
Excellent communication and interpersonal skills.
A true passion for hospitality and a commitment to providing an exceptional guest experience.
Solid understanding of restaurant operations, including POS systems, inventory, and labor management.
Ability to work in a fast-paced environment and handle high-pressure situations with grace.
Flexible schedule, including availability to work evenings, weekends, and holidays.
Why Join Ama Raw Bar?
Be a part of a well-established and beloved neighborhood staple.
Competitive salary and performance-based incentives.
Potential for health insurance benefits.
Opportunity for professional growth and development.
A collaborative and supportive work environment.
Employee dining benefits.
If you are a service-oriented leader who is passionate about food, people, and creating memorable experiences, we want to hear from you. Please submit your resume and a brief cover letter outlining why you would be a great fit for Ama Raw Bar.