Do you have a passion for food? Is hospitality a way of life for you? Are you decisive and quick to take action? Do you step out of your comfort zone to make things happen? Do you embrace big goals and challenges with excitement? Are you always looking for a way to make "impossible" things work?
If you answered yes to all of those questions, then you have that entrepreneurial spirit that we embrace and are looking for at e.terra kitchen and Maiden Voyage Catering.
Company:
e.terra is a flexible commercial kitchen with 2 locations based in Harlem. Our mission is to provide kitchen workspace, storage, event space, film/photo shoot space, as well as a full suite of business support services for a variety of food production needs. We service food and beverage entrepreneurs, creative and PR agencies, culinary companies, media production, from small to large projects.
And
Maiden Voyage Catering is woman-owned WBE certified catering company and affiliate of e.terra Kitchen. The company provides a wide range of catering options from drop-off to fully staffed events, and specializes in unique grazing tablescapes both traditional, vegan and dessert.
Our Culture: Community AND Team-focused, Positive, Inclusive, Sincere, Communicative, Progressive, Innovative, Creative, Curious, Engaging
For more on us, what we do and your consideration, please check us out:
For e.terra Kitchen: on IG @eterrakitchen or on our website: www.eterrakitchen.com; and
For Maiden Voyage Catering: on IG: @maidenvoyagecatering or on our website: www.maidenvoyagecatering.com
EVENT/CATERING SALES REP
THE ROLE
If you are a motivated, self-starter with a passion for delivering exceptional event experiences and love working with a fun, energetic team of professionals, we invite you to join Maiden Voyage Catering as a Catering and Event Coordinator. In this role, you will have the opportunity to showcase your account management and sales skills while providing top-notch customer service. Apply now to be part of our dynamic team!
The Event/Catering Sales Rep organizes all of the administrative functions pertaining to promoting, planning and executing sales-related activities, social and business meetings, weddings, and private banquets. When necessary, the work schedule may include evenings and weekends based on scheduled events.
The Event/Catering Sales Rep is primarily responsible for managing a wide range of support duties related to the daily operations, marketing and catering bookings for MVC. They should be professional, self-motivated, positive and customer service focused. The role reports to the CEO.
PLEASE NOTE: THIS IS NOT A CULINARY POSITION. IT IS A SALES ROLE.
RESPONSIBILITIES:
Assist with planning, organizing, and executing events, including oversight of pack outs for off premise catering
Assist the sales and event execution process for proposals, developments and inbound sales communication
Handle all activitites related to inbound sales, including development of menus, proposals and all customer service related to each catering sale from 1st call through deal closing and follow up
Manage Customer Relationships beyond sale closure to ensure long term relationship and future business opportunity
Assist in the implementation of CATEREZE AND PIPEDRIVE (crm) and continue to monitor client, vendor and menu data
Create and update event records using CATEREZE AND PIPEDRIVE (crm) on a daily, weekly and monthly basis
Monitor vendor contracts, invoices and payments for all contracted vendor fees
Work with the catering team and property management to monitor and update insurance documents for new and existing events, event spaces and vendors
Stay up to date with industry trends and help the team to implement innovative event designs and menu concepts
Assist in the development of new sales programs and initiatives
Provide excellent customer service
Additional responsibilities:
Communicating with customers, employees, and others to answer questions; disseminatig or explaining information;
Managing all catering orders from various catering platforms
Liaising with vendors and external suppliers.
Formatting of menus, BEO's for events, and signage
Maintaining communication with Culinary Team regarding orders/changes or any issues in a timely manner.
Preparing and editing, catering proposals, and menus, in collaboration with CEO.
Maintaining and updating inventory oversight.
Collaborating with Community Manager on delivery arrangements
QUALIFICATIONS
2+ years of related experience preferable in NYC based events/catering sales
Bachelor’s degree or equivalent combination of education and related experience and/or training
Computer proficient in Microsoft Word, Excel, and PowerPoint required
Strong organizational, writing and verbal communication skills
Ability to work well with others, comfortable taking initiative and detail oriented
Build and maintain relationships to secure and maximize catering opportunities
Proactively engaging in networking and other lead generation activities
Contributes to and manages tthe development of strategic sales initiatives
Excellent communication and organizational skills and highly responsive
Capable of strategically leading client-facing conversations
Manage Client relationships to set expectations and drive positive event experience in collaboration with CEO
Solicit event feedback and compile opportunities for improvement and event experience
Demonstrates abilit to stay composed and collected under pressure or in client facing situation
Strong multitasking skills, strategic mindset, and ability to track predefined metrics, sales trends and goals.
Outgoing individual who is an excellent listener and is energized by engaging with new customers in a caring way
Hold a valid NYS Food Handlers certificate or be willing to take the online course and test
Application Deadline: applications are accepted ongoing until the opening is filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Benefits:
PTO, commuter benefits, paid monthly community volunteering opportunities to support NYC food insecurity initiatives, staff lunches, and gym membership, weekly team lunch
What We Offer: Base Salary + Commission with earning potential of up to 90K+
Job Type: Full-time
Weekly day range:
Monday to Friday
Weekend /evening availability for events