Company Overview: We are looking to add Banquet/Restaurant Catering Staff to our growing team! Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
Position Profile: The Banquet/Restaurant Catering Staff is responsible for interacting with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times. The Banquet/ Restaurant Catering Staff must have open availability including weekends.
Essential Job Function:
-Check server’s and house person’s BEOs to ensure that all information is accurate.
-The Banquet/ Restaurant Catering Staff should review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set as contracted.
-Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided.
-Be in communication with the Banquet Captain/ Lead Server/ Restaurant Supervisor in regard to any special needs.
-Set tables, glassware, flatware and silver ware per dining rules and specification.
-The Banquet/Restaurant Catering Staff should greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
-Keep station neat and clean while servicing guest per established policies and procedures.
-Maintain a proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils, refilling glasses.
-Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
-Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment.
-Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
-The Banquet/ Restaurant Catering Staff will be required to complete assigned side work as needed.
DESIRED SKILLS AND QUALIFICATIONS:
Education: The Banquet/ Restaurant Catering Staff should have High school education or equivalent experience.
Experience: Six months hotel or convention center -banquet food/beverage services environment is a plus. Customer Service skills/experience is a must for our Banquet/Restaurant Catering Staff.
Skills and Abilities: The Banquet/ Restaurant Catering Staff should have great customer service skills and able to read, speak and understand English. The Banquet/Restaurant Catering Staff should also be able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.