Title: Operations Specialist-DermatologyLocation: Upper East Side; Lower East Side; West SideOrg Unit: DermatologyWork Days: Monday-FridayExemption Status: Non-ExemptSalary Range: $27.47 - $32.53As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC OfficesPosition SummaryProvides a wide range of administrative and secretarial support for the office.Job Responsibilities
Answers phones, responds to inquiries and triages calls to appropriate personnel.
Coordinates calendars and schedules appointments and meetings. Prioritizes requests for meetings and coordinates the necessary arrangements for meetings.
Responsible for travel and conference arrangements. Organizes itinerary, makes appropriate reservations for travel and accommodations.
Prepares and processes travel reimbursements.
Maintains both general office and clinical cosmetics inventory and orders equipment, services and supplies.
Responsible for procurement activities related to goods, services, and/or equipment as needed.
Responsible for disbursement/reimbursement activities as needed.
Provides cross coverage to the chairman’s office. Responsibilities include scheduling clinical & administrative appointments/meetings; transcription, interacting with high profile individuals & handling highly sensitive information.
Prepares routine letters, memos and correspondence.
Manages the department’s clinical trials coordination. This includes budget development; implementation & marketing; subject recruitment, screening & enrollment; scheduling subject visits; research billing compliance and sponsor invoicing and close out.
Serves as the primary point of contact for sponsors, the Joint Clinical Trials office and the IRB. Prepares and ships research specimens. Prepares progress and case reports. Maintains study records & documentation. Participates in internal/external audits.
Maintains curriculum vitae.
Assists with the onboarding of new staff. Obtains supplies, computers, equipment, business cards, stationery and prescription pads, lab coats and scrub suits, if needed.
Maintains departmental malignancy log by monitoring daily pathology reports for malignancies. Communicates with clinical staff to ensure timely action is taken on each case. Tracks open issues and ensure that they are resolved.
Ensures office equipment is functioning properly. Schedules repairs and preventative maintenance as needed.
Assists with special projects as assigned
Education
High School Diploma
ExperienceApproximately 2 years of prior administrative support experience.Knowledge, Skills and Abilities
Demonstrated strong communication and interpersonal skills; demonstrated ability to interact with multiple constituencies and exercise "people skills".
Demonstrated proficiency with MS Office Suite and database applications.
Demonstrated organizational skills and ability to pay close attention to detail.
Demonstrated critical thinking and analytical skills.
Demonstrated ability to multi-task and prioritize in a fast-paced environment.
Demonstrated ability to remain focused despite frequent interruptions.
Ability to treat confidential information with utmost discretion.
Demonstrates ability to exercise standards of professionalism, including appearance, presentation and demeanor.
Demonstrated ability to work effectively in a collaborative manner with all departmental faculty and staff, as well as other institutional representatives.
Licenses and CertificationsWorking Conditions/Physical DemandsWeill Cornell Medicine is a comprehensive academic medical center that is committed to excellence in patient care, scientific discovery, and the education of future physicians and scientists in New York City and around the world. Our doctors and scientists - faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization - are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, NewYork-Presbyterian Hospital/Brooklyn Methodist Hospital, NewYork-Presbyterian Hospital/Westchester Behavioral Health Center, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients - the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.