Vacancy caducado!
About Grace Grace Church School is a JK–12, co-ed independent school located on two campuses in downtown New York City. An Episcopal school, welcoming children of all faiths and of none, Grace believes in the inherent, precious dignity of every individual and seeks to provide an outstanding education worthy of our common humanity. Grace is a school of big ideas. Our structured curriculum promotes academic excellence through a pedagogy of joy: an approach that reflects our belief that stress isn’t the fuel of academic achievement but that joy is, and that students learn best when motivated by delight, wonder, curiosity, and purpose. We work hard to nurture a culture of dignity and belonging, believing that the strength and diversity of the school enhances every aspect of our program, and we seek to foster in each student skills of intellectual excellence and habits of ethical virtue. Grounded in tradition, the school remains ever open to innovation, looking to the best research on the science of learning and the craft of teaching to advance the timeless values and aspirations of our mission (https://www.gcschool.org/about-gcs/mission-statement) . Grace at a Glance Enrollment: 783 students Students of Color: 39.4% Percentage of Students Receiving Financial Aid: 25% Student-Faculty Ratio: 7:1 About the Position The IT Operations & Help Desk Supervisor will oversee all help desk operations and support infrastructure operations. Grace Church School has two campuses, one at 86 Fourth Avenue and the other at 46 Cooper Square, and this position will be the primary point of contact for infrastructure operations at 46 Cooper Square, Reporting directly to the Senior Director of IT Infrastructure, the IT Operations & Help Desk Supervisor will also be the backup point of contact at 86 Fourth Ave. The IT Operations and Help Desk Supervisor will directly manage a three person, help desk staff (one of whom shares instruction, training and other Technology Department duties). The IT Operations and Helpdesk Supervisor will be responsible for:
Supervision of help desk process and help desk personnel, meeting regularly and filling in with support when needed
Ongoing monitoring of IT Infrastructure and helpdesk performance and effectiveness
The installation, maintenance and performance of firewalls, router, DNS, UPS and switches on both campuses
AV coordination at 46 Cooper Square and all-school chapels
Direct live streaming when needed
Helpdesk and maintenance of Business Office / Blackbaud Financial Edge NXT
Management and vendor coordination of classroom displays (IWB)
Google Administration for Chromebooks and Jamf Administration for Apple products
VoIP Management and vendor coordination of the telephone system at both campuses
Coordination of summer hardware installations and upgrades
License and warranty management
Research and investigation into optimal operations systems and infrastructures
Identifying training and professional development for gaining a mastery of all levels of optimal technology operations
Implementing and maintaining all file-server setup and access
Implementing and maintaining backups for all servers
Networking of shared printers at 46 Cooper Square
Mobile Device Management supervision
Technology purchases on both campuses, Apple purchaser for both campuses
Installation and removal of hardware as needed
Maintenance of office and workshop areas at 46 Cooper Square
Coordination of delivery, setup and removal of infrastructure hardware
Creating and maintaining an accurate visual display of all networks
Coordination with Chief Communications Officer and Facilities Manager on network related issues
Operations and Helpdesk Supervisor will consult and coordinate with Senior Director of Technology Infrastructure For Operations on all significant system issues
Tasks identified by as needed by Senior Director of Technology Infrastructure For Operations and Chief Technology Officer
Qualifications
A Bachelor’s degree
Must be highly experienced in Macintosh operating system navigation, maintenance and troubleshooting as well as proficient with Windows OS and Server
Proficient experience working with JAMF and Google administration
Zendesk and chromebook familiarity.
Experience working in a school environment considered a plus
Compensation & Benefits
The expected salary range for this position is $70,000 - $90,000, commensurate with qualifications and experience.
We offer a comprehensive benefits package that includes: medical, dental, vision, life/disability, flexible spending accounts, generous 403(b) contributions with immediate vesting and access to $3100 in professional development funds per year beginning in your second year of employment How to Apply Applicants should submit a résumé and cover letter via the employment page of the school’s website. Grace Church School is an equal opportunity employer. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. At Grace we embrace the diversity of diversities in our community, and we welcome applications from candidates from all backgrounds. Candidates for the position should be willing to engage actively and thoughtfully within a school committed to academic and ethical excellence, one that honors the dignity of all Powered by JazzHR
Vacancy caducado!