Job SummaryA primary enterprise-level business lead for key systems (namely Planisware & Salesforce) used by Global Study and Site Operations (GSSO) primarily during the start-up period of Pfizer clinical trials (start-up). This is a strategic role that coordinates project planning and tracking related technical needs cross functionally for Study Start Up, Site Operations and Study Management in GSSO. Provides strategic leadership to form and represent business needs in a collaborative team across in-house teams (IM, Digital, Operational Analytics and Recruitment Strategy) as well as external software vendor teams to provide a best-in-class business planning and analytics platform what enables monitoring of all aspects of upcoming and current work in the portfolio including but not limited to planning, performance and compliance tracking.Responsible for delivering core systems that will best afford the Pfizer business to:
Achieve industry leading break-through cycle time reductions in execution of clinical trials
Seamlessly manage multiple operational models concurrently as well working productively with third party vendors / CROs.
Provides mature business expertise as well as technical leadership to the GSSO department to create and maintain a planning infrastructure, this enables GSSO to:
Accurately plan delivery of key milestones and tasks associated with all GSSO roles
Reflect current best industry and Pfizer practice
Ensure SOP alignment;
Incorporate institutional knowledge in near real-time across multiple dimensions (TA, asset, region, country, legal, third party vendors, cross-functional processes etc);
Demonstrate risks and mitigation across the enterprise
Provides strategic leadership to form a collaborative team across in-house digital as well as external software vendor teams to provide a best in class business analytics platform and support structure for the GSSO department (plus other key stakeholders), this enables monitoring of all aspects of upcoming/current work.
A creative and innovative individual who will drive the medium to long term direction and strategy of the Operations Planning Team. Has superb influencing and networking skills across senior leadership roles and other functions/departments to ensure deliverables for the Operations Planning Team are aligned with overall business objectives.
Job Responsibilities
Leads the Operations Planning team that provides GSSO business support for Planisware and Salesforce tools used as Pfizer clinical study start-up technologies
Responsible for representing the business needs of the GSSO department and functional lines in the creation/maintenance of a best in class technological back bone for the Pfizer clinical study start-up process.
Provides cross-functional leadership, direction and consultancy for clinical study start-up technologies that provide planning and resource management capability
Responsible for providing a planning and resource management consultancy network to the GSS department, with the goal of maximizing the utility of the clinical start-up technology ecosystem in achieving break through cycle times
Strategic leadership of major workstreams across key stakeholders groups (Pfizer business, CROs, third party study vendors & software providers) to meet evolving business requirements of start-up systems
Responsible for providing an efficient access, training and support infrastructure to clinical study start-up technology users working in close co-operation with Pfizer Digital and other groups
Accountable for oversight of CROs for compliance, status and performance aspects of use of Salesforce and Planisware
Perform expert administrator functions of Salesforce and/or Planisware, accountable to implement mechanism and controls to maintain their business integrity
Responsible for the ongoing partnership with key business stakeholders to build, maintain and update a suite of planning template libraries that align with business priorities
Drive a continuous improvement culture within the Operations Planning team ensuring clinical study startup technologies represent current best practice, intelligence and process standards
Creates an extensive KPI framework and related goals to monitor and actively enforce compliance with key business rules for the use of clinical study start-up technologies
Responsible for providing a creative and responsive business analytics reporting environment for the GSSO department and key stakeholder groups regarding study start-up activity and resource management across multiple dimensions
Basic Qualifications
Bachelor's degree is required
Experience of managing projects, deliverables and individuals across multiple countries within a matrix setting
Minimum of 8 years' experience in a large international corporation
Extensive global clinical trial/study management experience including knowledge of GCP
Strong Organizational Skills
Strategic and Innovative Thinking
Business Acumen
Project Management Skills
Fluent in English
Preferred Qualifications
Advanced degree (MS/MBA, PhD) preferred
Experience managing complex projects and/or a consulting/auditing background within Pfizer are desirable
Organizational RelationshipsReports to PRD GSSO Operations and Business Group LeadPartners across Global Site and Study Operations roles, and other CD&O roles as neededLiaises with senior colleagues in Information Management, Digital, OARSEnsures GSSO Support and Organizational System maintenanceSupervisionIndividual contributor but leading and coordinating the activities of the Clinical Operations Planning team comprising of Clinical Operations Planner (Manager) and Clinical Operations Planning Leads (Sr Manager) roles.Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTSAbility to work particular hours in different time zones as needed.Work Location Assignment:Remote North America location; preference for eastern time zone.The annual base salary for this position ranges from $149,200.00 to $248,600.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.Relocation assistance may be available based on business needs and/or eligibility.Sunshine ActPfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.EEO & Employment EligibilityPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.Medical#LI-Remote #LI-PFE