We are seeking a Front Desk Agent to become apart of our team!You will accommodatepatrons, as well as identify areas of improvementto increase efficiency.
Responsibilities:
Registerand assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collectpaymentfrom departing guests
Keeprecords of occupied rooms and guests
Communicate pertinent guest information to designated departments
Qualifications:
Previousexperience in customer service, front desk service, or other related fields
Ability to build rapport with guests
Strongorganizationalskills
Excellent written and verbal communication skills