Join a door service team that's been in business for over 12 years, as their dispatcher and customer service professional.
This position is perfect for people who love working in a small business setting.
Provide customer support and direct technicians where they need to go.
See more details below:
Responsibilities:
- Coordinate and schedule transportation activities for a fleet of vehicles
- Assign techs to specific calls
- Communicate with tech and customers to ensure timely and efficient of service
- Perform data entry and log call statuses
- Resolve any issues or delays that may arise
- Maintain accurate records and other administrative duties as needed
Qualifications
- Previous dispatching experience preferred
- Knowledge of doors & locksmith industry a plus
- Excellent communication skills, both verbal and written
- Basic computer skills
- Strong problem-solving and customer service skills
Excellent starting salary.
Paid vacation, holidays and sick days
Full-time