A dynamic, growing company that specializes in fit standardization and supply chain technology for the apparel industry is seeking a Customer Service - Sales Administrator to join its team at their NYC headquarters office.
Responsibilities:
Effectively communicates and takes incoming calls from customers in regards to new orders and/or inquiries on existing orders
Efficiently follow-up on customer inquiries and directs inquiries to the appropriate department
Provide support to Sales Director and assist with both internal and external sales documents
Works closely with marketing team and other internal teams on shipments for trade shows and events
Maintenanceofdepartment filefolders andorganizationalsystems
Supports global and local shipping and distribution teams
Other additional customer service and administrative responsibilities as assigned
Requirements:
Strong professional verbal and written communication skills
Spanish language skills a plus
Ability to manage, sort, prioritize and respond to a high volume of incoming emails and correspondence
Strong, proactive, and friendly customer service skills
Proficient with Microsoft Office (Specifically Excel), G-Suite, Netsuite is a plus
MUST have strong customer service skills
Meticulous organizational skills
Ability to multitask efficiently
Minimum2years experiencein anofficeenvironment