Our client, a leading organization in community support, is seeking an IT Help Desk Representative to join their team. As an IT Help Desk Representative, you will be part of the IT Department supporting various teams across the organization. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and a customer-focused mindset which will align successfully in the organization.Job Title: IT Help Desk RepresentativeLocation: Newburgh, NYPay Range: $18.00 - $20.00What's the Job?
Provide comprehensive IT support for all staff at various locations and during company functions.
Troubleshoot and resolve hardware, software, and network issues related to the imaging and reimaging of computers and hard drives.
Perform installations, moves, additions, changes, and decommissioning of all technology and user equipment.
Provide timely customer support via phone, remote support tools, or in person as needed.
Maintain and update all company technology as assigned by the IT Manager.
What's Needed?
Strong technical knowledge of computer systems and software applications.
Ability to troubleshoot and resolve technical issues efficiently.
Excellent communication skills to interact with staff and provide support.
Organizational skills to maintain inventory and databases effectively.
Willingness to learn and adapt to new technologies and processes.
What's in it for me?
Opportunity to develop your IT skills in a supportive environment.
Gain experience working with a variety of technology and equipment.
Collaborate with a diverse team of professionals.
Engage in ongoing training and professional development.
Be part of a dynamic and growing organization.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson WellsManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.