The Front Desk Associate serves as the first point of contact for visitors, clients, or customers, ensuring a welcoming and professional environment. This role involves managing reception tasks, handling inquiries, and providing administrative support to ensure smooth office or organizational operations.
Reception Duties:
Greet and welcome guests in a friendly and professional manner.
Answer and direct phone calls to the appropriate person or department.
Respond to inquiries in person, over the phone, or via email.
Customer Service:
Provide accurate information about the company, services, or facilities.
Address complaints or issues efficiently, escalating when necessary.
Administrative Tasks:
Manage and schedule appointments, meetings, or reservations.
Maintain organized records, files, and logs.
Handle incoming and outgoing mail or packages.
Office Support:
Operate office equipment like printers, scanners, and copiers.
Order and maintain inventory of office supplies.
Assist with data entry, report generation, and correspondence.
Facility Management:
Ensure the front desk area is tidy, organized, and stocked with necessary materials.
Monitor visitor access and maintain security protocols, including signing in/out logs.
Other Duties:
Collaborate with other departments to coordinate events or meetings.
Perform additional tasks as assigned by management.
20+ hours per week.
English and Spanish speaking!