Vacancy caducado!
- Provide support for the network infrastructure and telecommunications equipment;
- Maintain and troubleshoot network devices and peripherals including Cisco routers, switches, Ciena optical devices and wireless LAN devices;
- Provide operational support for network related incidents and assist/perform moves/adds/changes;
- Participate in the review and evaluation of software and network design issues and maintain network integrity, efficient data flow, scalability, cost-efficiency and client needs;
- Handle all assigned Service Now requests and incidents by providing technical support;
- Document steps taken for problem resolution;
- Handle and complete all load balancing/rotation requests to ensure production traffic is not interrupted;
- Ensure all port configurations in support of HD requests are completed;
- Execute processes/functions on routers, switches, load balancers, etc. as required, including but not limited to QoS, multicast, NTP, VLAN configurations, TACACS, HSRP/GLBP, BGP/MPLS/ISIS/EIGRP, Content Networking and network routing;
- Work with the other support teams such as Optical Network Support, Network Field Operations, Datacenter Operations, Proxy Support, etc. in an effort to build and/or troubleshoot network related activities;
- Assist agency and internal support teams such as ITSEC, Unix, Wintel etc. in an effort to support all DoITT platforms;
- Complete all (i-Wise) RFS related activities including testing, scheduling and supporting new circuit cutovers with the requesting agencies; and work on special projects and initiatives as needed;
- Upgrade routers and switches within the DoITT Network;
- Run network operations network projects;
- Work with level 1 engineers when assistance is required;
- Handle special projects as assigned.
- 2-5 years’ experience with IP switched/routed based networks;
- Working knowledge of routing and switching, HSRP, GLBP, QOS, multicasting, VLANs, VTP, NTP, load balancing and optical networking;
- Excellent written and verbal communication skills;
- Ability to lead projects assigned;
- Knowledge of IP addressing and sub-netting (IPv4/6), routing protocols, including BGP, EIGRP, and OSPF;
- Installation/troubleshooting experience of Cisco hardware/OS software, including, NCI, ACI, 92xx, 93xx, 94xx, 75xx, 72xx, 36xx, and 26xx series routers, 65xx, 37xx, and Nexus platform layer 2/3 switches, F5 and GSS load balancers;
- Knowledge of network troubleshooting using tools such as network analyzers, sniffers, etc. IP network security utilizing Cisco ASA and/or Checkpoint platforms and working knowledge of DWDM, RPR and SONET networking and troubleshooting;
- Basic knowledge of carrier type circuits such as EPL, T1, ISDN, etc. Cisco certification is desired (CCENT, CCNA, CCNP).
Vacancy caducado!